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SHIPPING POLICY

IKC Global, Inc.
Effective Date: 11/01/2025


All shipments from IKC Global, Inc. are handled exclusively under EX-Warehouse (EXW) terms.


1. Pickup and Transfer of Risk

  • All orders must be picked up from our warehouse at 5951 Rickenbacker Road, Commerce, CA 90040 or other Certified IKC Wearhouses.
  • Risk transfers to the buyer the moment goods are handed to the buyer or the buyer’s selected carrier.
  • IKC Global assumes no responsibility for any condition of goods after they leave our facility.


2. Customer Responsibilities

Customers are fully responsible for:

  • Arranging their own transportation
  • Scheduling carrier pickup
  • Providing shipping documents
  • Compliance with regulatory or customs requirements
  • Insurance coverage
  • Temperature control or protective measures

IKC Global does not arrange shipping unless separately contracted in writing.


3. Inspection Prior to Pickup

Customers or their carriers may inspect goods at our warehouse prior to loading. Once loaded and dispatched, IKC Global is not liable for any claims related to damage or quality.


4. Delays

IKC Global is not responsible for:

  • Shipping delays
  • Carrier errors
  • Weather related issues
  • Port congestion
  • Customs holds
  • Transportation strikes or government actions


5. Tracking and Delivery

Since shipping is handled by the buyer, IKC Global does not provide shipment tracking, updates, or delivery guarantees.

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